Terms and conditions 

Introduction

Welcome to Polka Closet ("we", "our", "us"). These terms and conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website or purchasing from our store, you agree to be bound by these Terms. Please read them carefully.

1. About Us

Polka Closet was founded in 2016 with a vision to bridge the fashion gap in Kandy, Sri Lanka. Our first shop opened in 2017 in this vibrant and traditionally rich city, offering a diverse collection of clothing that lets you stay ahead of the fashion curve. From tops and skirts to dresses in various lengths and styles, we strive to help you create a stylish and versatile wardrobe.

2. Eligibility

To shop with us, you must be at least 18 years old or have the permission of a parent or guardian. By using our services, you represent that you meet these requirements.

3. Orders and Payments

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including stock unavailability, errors in product information, or issues with payment.

Pricing: All prices are listed in [currency] and are inclusive of applicable taxes. We strive to ensure that all prices are accurate; however, we reserve the right to correct any errors or inaccuracies.

Payment Methods: We accept [list payment methods]. Payment must be made in full at the time of purchase.

4. Shipping and Delivery

Shipping Locations: We currently deliver island-wide.

Shipping Costs: Shipping costs will be calculated and displayed at checkout.

Delivery Time: Estimated delivery times are provided at the time of purchase. While we strive to meet these estimates, we are not responsible for delays caused by factors beyond our control.

Risk of Loss: The risk of loss and title for products purchased pass to you upon our delivery to the carrier.

5. Returns and Exchanges

Please refer to our [Return Policy] for detailed information on how to return or exchange a product.

6. Product Descriptions

We make every effort to accurately display our products' colors and features. However, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Polka Closet or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.

8. Limitation of Liability

Polka Closet is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the products in question.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or relating to these Terms or your use of our website or services will be resolved in the courts of Sri Lanka.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the Terms will be posted on our website, and your continued use of our website or services after any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Polka Closet 

Address: No 3, Kotugodella street, Kandy

Email: sales@polka.lk

Phone: +94777 346 577